As our client grew, their IT environment was not structured or equipped to support the business.
In summary the client problems were as follows.
- The server was slow resulting in diminished staff productivity.
- The server crashed frequently meaning valuable data was at risk.
- The IT environment was not scalable meaning the business growth was limited by the IT environment
Logic was engaged to manage the entire IT environment – We:
- Gained a full understanding of the business today and the future plans of the business.
- Built a brand new server that would support the business needs for the next 5 years and beyond.
- Rolled out our ongoing management program to deal with any day to day user queries as well as manage the environment throughout the next 5 years.
- Zero unplanned server outages since implementation of the new system]
- Overall system performance has improved by 72%